I. SUMMARY: The Executive Director is responsible for the overall management, leadership, and development of HSHP following the policies and procedures approved by the Board of Directors. This position functions as the primary advisor to the Board regarding all administrative activities of the organization. The Executive Director is responsible for ensuring delivery of safe, efficient, high-quality care within regulatory and legal requirements and for maintaining optimal employee standards. The Executive Director ensures that administrative activities support the financial viability of the organization. The Executive Director must function effectively in a rural setting with communities that are close-knit and have strong family ties. Methods utilized in urban settings must be tempered for this fact.
II. EDUCATION AND EXPERIENCE: Minimum four-year degree in finance, business, or health care preferred. Years of experience will be considered along with your education.
III. COMPETENCY AND SKILL REQUIREMENTS: Computer proficiency in office software, electronic medical records programs, and internet communication; working knowledge of accounting, payroll, budgeting, third-party contracts, and health care reimbursement. Must have excellent written and verbal communication skills and a leadership style to build trust and rapport with staff. Experience with medical-legal issues and their resolution is essential.
IV. ESSENTIAL DUTIES AND RESPONSIBILITIES:
I. Organization: Ensures compliance with all legal policy requirements of local, state, federal, reimbursement, and grantor agencies. Implements board-approved policies and procedures and a program for long-term planning.
II. Fiscal: Ensures appropriate preparation of budgets and grant applications and readiness for the annual audit. Monitors fiscal policies and practices, including insurance and billing policies, to ensure effective utilization of resources.
III. Provision of Services: Ensures that HSHP staff are appropriately educated, supervised, and available to provide care consistent with HSHP mission in fact and in spirit, and that funds exist to provide quality care. Ensures that care and services comply with community norms and professional standards, including accreditation and certification standards. Supports a program-wide quality improvement plan.
IV. Security: Ensures confidentiality of patient and staff records, safety of HSHP medical and material resources, and ensures appropriate program insurance.
V. Personnel: Ensures appropriate hiring, training, and supervision of all staff. Supports timely review, update, and implementation of personnel policies and procedures. Collaborates with and provides a role model for supervisory staff. Promotes a positive attitude of trust and rapport within the organization.
VI. Community Relations: Maintains a positive relationship with funders, civic organizations, health and human service organizations, and community businesses. Engages in outreach efforts to build relationships and networks to further our mission.
VII. Health care as a changing environment: Keep abreast of the competitive and changing health care business, as well as legal and legislative environments.
Specific Areas of Knowledge Needed
I. Background and familiarity with Federally Qualified Health Centers and HRSA reporting.
II. Familiarity with FQHC finance systems.
III. Understanding and comfort with FQHC governance structure.
IV. Experience with FQHC Medicaid and Medicare coding and billing.
V. Knowledge of, and comfort with, ICD-10 conversion.
VI. Competence in Quality Improvement programs and processes.
VII. Familiarity with attestation for Meaningful Use of electronic health records.
VIII. Strong background in Patient Centered Medical Home processes and implementation.
IX. Understanding of 340b pharmacy programs.
X. Solid knowledge of HIPAA privacy and security policies and protocols.
XI. Familiarity with the Affordable Care Act and impact on FQHCs.
XII. Skilled in using primary care informatics tools and metrics to measure and evaluate quality and outcomes.
XIII. Proven and effective provider recruitment and retention strategies.
XIV. Experience with primary care and academic medical center relationships and graduate medical education programs.
XV. Understanding of integrated (physical, behavioral, oral) health care programs and their implementation.
XVI. Familiarity with Home Health Care and HOSPICE administration.
XVII. Coordinate care with the local health department.
XVIII. Function with area nursing homes by providing service to patients.